Technical Operations & Analytics

About this course

Behind every online casino and sportsbook is a platform, a set of game and data providers, and a lot of data. Learn how technical operations teams keep things running and how analysts turn data into insight.

What you'll learn

• How gaming platforms, game providers and sportsbook feeds fit together
• Back-office tools, monitoring and incident handling
• Key industry metrics such as turnover, gross gaming revenue and margin
• Working with data: spreadsheets, SQL basics and dashboards
• Presenting insight that helps teams make decisions

Careers this can lead to

• Technical Operations Analyst
• Data Analyst
• BI / Reporting Analyst
• Platform Support

How you'll learn

You'll learn in person at a SKADD campus near you, with a travel stipend to help you get there, and online through structured modules. If you're new to computers, we'll help you get comfortable with digital devices from day one, and you'll receive your own tablet so you can keep learning at home. You'll check your understanding with regular assessments and apply your skills through practical work in SKADD's live operations. Graduates receive free job placement through the SKADD Recruitment Agency.